Solutions Director

Location: Bloomington, MN, United States
Date Posted: 10-31-2017
Logic Information Systems brings together a combination of deep retail expertise, technology solutions, and business analytics, that allow us to provide a unique blend of skill and services to our retail clients. 
 
The Solutions Director is responsible for defining and executing on the solution strategy, promotion and forecasting of demand in their solution area.  The Solutions Director will have a focus area in  Commerce including POS, Loyalty, Omnichannel, and Store Technologies.

The Solutions Director will use their retail solution expertise to provide product-level experience, strategic direction and guidance to the Sales Team and clients before and during the pre-sales process.  They will also work with their software manufacturer counterparts to analyze and integrate the market demand into a forecast.  The Solutions Director will contribute to Logic’s global business goals by supporting solution expertise and pre-sales support to all regions.

Primary Responsibilities

Solution Market Strategy Responsibilities:
  • Lead the definition and development of Logic’s go-to-market strategy and the core positioning/messaging for their solution area. 
  • For each solution, identify the baseline implementation timeline and associated resource cost to promote consistent delivery of services that meet client business expectations and help fulfill Logic’s obligations
  • Define Logic’s market for their solution area to include the following:
    • Software vendor-led Logic led sales
    • Existing and new clients for upgrade opportunities
    • Existing products and new product offerings
  • Develop the solution level forecasts by global region.
  • Lead the preparation, communication, deployment, and monitoring of the go-to-market strategy for the solution area
  • Author key product-related assets and educate key stakeholders (e.g. sales, delivery)
    • Sales and Marketing related assets as requested
    • Product-related white papers and strategy presentations
  • Act as the primary resource for market analysis and industry trends and understand software partner go-to-market strategy and tactics
  • Collaborate with Marketing and Sales on go-to-market options
  • Outline overall go-to-market strategy and communicate to stakeholders
  • Solicit feedback from stakeholders as appropriate
Client Pre-Sales and Business Development Responsibilities: (#1 Priority)
  • Work closely with retail business/functional SME to translate business requirements into technical solutions
  • Participate as a Subject Matter Expert with clients during the pre-sales process by providing solution expertise.
  • Be involved in the sales process to ensure client commitments are understood, documented and communicated for successful preparation of bid materials.
  • Lead the content development for the delivery approach, messaging and resource estimation of solutions in the pre-sales process
  • Assist in the creation of Request for Proposal (RFP), Client “First Contact” Sales Decks and Statement of Work (SOW)
  • Estimate solution skill requirements and coordinate timing through the delivery management team to identify appropriate resources.
  • Coordination with the delivery management team to ensure alignment to Delivery capabilities
  • Coordination with other Solution Management and Account Management resources as needed
Project Delivery Responsibilities:
  • Participate as a Subject Matter Expert with clients to ensure a smooth transition from pre-sales process to kick off the project.
  • Provide project team and client with knowledge transfer from pre-sales process
  • Provide strategic subject matter expertise to clients as needed
People/ Practice Management Responsibilities:
  • Assist developing consultants with the capability to provide supporting roles to the solution delivery areas
  • Assist in the recruitment of staff as needed

Qualifications

  • At least 15 years’ experience in retail
  • At least 7 years’ experience in Retail Applications in solution area
  • Experience in formulating and communicating retail IT and/or business operations strategy at an executive level
  • Ability to organize effective oral and written presentations
  • Ability to communicate effectively with clients
  • Ability to analyze client needs accurately
  • Ability to assist sales to articulate the value proposition and sales closure
  • Ability to work collaboratively across departments  
  • Bachelor’s degree or equivalent required- IT discipline preferred
  • Readiness to travel up to 50% -both domestically and globally
 
 
 
 
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